Q1: How long will it take me to complete the application?

Q2: What types of vehicle are eligible?

Q3: What kind of the vehicle examination can be booked through this system?

Q4: When should I apply my vehicle for annual examination?

Q5: How much is my transaction limit for electronic payment by credit card?

Q6: How can I get the receipt after paying the electronic payment?

Q7: Do I need to bring the Appointment Letter (Acknowledgement) to the examination centre on the examination day?

Q8: Can I reschedule the appointment date?

Q9: Can I cancel the appointment date?

Q10: What are the enquiry telephone numbers?

Q11: Are there notices about vehicle examination?

Q12: Why is the chassis number shown on the screen different from the one in my vehicle registration document?

Q13: What should I do if I find the vehicle chassis number shown on the screen is different from the one in my vehicle registration document?

Q14: How to enter 2-lines PVRM into 1 line?

Q15: Why am I encountering the message: "Invalid access. Please access this function through GovHK"?

Q16: Why am I encountering the message: "Please complete the current application and close the application window first"?

Q17：Can the website display the application unavailable time for system maintenance or enhancement ?

 

Back to FAQs index page

It will take about 10 to 20 minutes for a first time user to complete an application.

 

Any class of vehicles except the following:

1. Private cars, motorcycles and light goods vehicles with GVW not exceeding 1.9 tonnes (Vehicles permitted to be used on Lantau Island only are also eligible).
2. Buses due for two-stage COF examination (please approach vehicle examination centre for details).

 

Only annual examination can be booked through this system. For other examinations (including re-check examinations), please approach the respective vehicle examination centre for booking.

 

1. Four months but less two calendar days before the expiry date of the vehicle licence; and
2. Not more than two years after the expiry date of the vehicle licence.

 

Payment by credit card may not exceed HK$2,000.

 

Print the Appointment Letter (Acknowledgement) for reference.

 

You should bring the Appointment Letter (Acknowledgement) for reference and present it to the vehicle inspection staff at the time of inspection. For bookings placed at vehicle examination centres, you are required to produce the original appointment letter issued by Vehicle Examination Centre.

 

1. Only one re-schedule of appointment can be made.
2. At least 14 days before the original examination date.

 

1. Cancellation of appointment can only be made at respective examination centre; and
2. At least 14 days before the original examination date.

 

1. Goods vehicle and special purpose vehicle over 16 tonnes, urban taxi, and light bus
   Tel: 3961 0306
   
   
2. NT Taxi
   Tel: 2426 9085
   
   
3. Bus
   Tel: 3961 0307
   
   
4. Lantau vehicle
   Tel: 3961 0308
   
   
5. Goods vehicle and special purpose vehicle over 1.9 tonnes to 16 tonnes
   Tel: 2751 8862
   
   
6. Trailers
   Tel: 2751 8862

 

Before the Examination

1. Ensure the vehicle is roadworthy in all respects. If it fails the examination in any one requirement, it will have to be re-submitted for examination.
2. The vehicle should be thoroughly cleaned to enable all parts included in the examination to be easily seen.
3. Ensure that the chassis number stamped on the vehicle is legible.

On the day of Examination

4. Produce the vehicle registration document and the appointment letter (acknowledgement) to the vehicle inspection staff of the examination centre at the time of the vehicle examination.
5. Provide the vehicle with sufficient fuel and oil to use through the examination.
6. Make sure the driver leaves in good time to arrive the vehicle examination centre by the appointed time. The examination centre may not accept any vehicle for examination on either early or late arrival beyond 15 minutes of the appointment time.
7. If a vehicle (van) is fitted with a load sensing valve or a trailer/vehicle is fitted with a body (e.g. tanker, tipper, concrete mixer, pantechnicon, demountable) rendering our load simulator not applicable, such vehicle is required to be presented laden for the brake test.
8. In the event of a tropical cyclone signal no. 8 or above/black rainstorm warning being hoisted that results in the cancellation of any scheduled vehicle examination, vehicle owners or their representatives are requested to bring along the original appointment letter to the Centre or through this on-line system for booking a no-fee re-scheduled appointment within 5 working days after the original examination date.

Refund of Examination Fee

9. To obtain a refund of the vehicle examination fee in respect of cancelled vehicle examination appointment, a written application must be made to the officer in charge of the examination centre at least 14 days before the date of the original appointment.
10. No examination fee will be refunded if the vehicle is refused examination due to late arrival, note (6).

Complaint/Appeal

11. If you have any complaint/appeal regarding the examination of your vehicle, please contact the officer in charge of the examination centre immediately. No complaint about a vehicle examination can be entertained after your vehicle leaves the vehicle examination centre.

 

This may be due to the change in vehicle registration number and the relative particulars will be updated to the system on the next working day.

 

You should stop the process and contact our vehicle examination centre.

1. Goods vehicle and special purpose vehicle over 16 tonnes, urban taxi, and light bus
   Tel: 3961 0306
   
   
2. NT Taxi
   Tel: 2426 9085
   
   
3. Bus
   Tel: 3961 0307
   
   
4. Lantau vehicle
   Tel: 3961 0308
   
   
5. Goods vehicle and special purpose vehicle over 1.9 tonnes to 16 tonnes
   Tel: 2751 8862
   
   
6. Trailers
   Tel: 2751 8862

 

Please enter your 2-lines PVRM into 1 line; for example, if your 2-lines PVRM is "MY" "LOVE", you could enter "MYLOVE" or "MY LOVE" to the application.

 

To increase system stability, the system has been upgraded; you are now required to enter this application through GovHK.

 

To increase system stability; please close other incomplete applications before you start a new application.

 

Under normal circumstances, the anticipated time required for system maintenance or enhancement will be shown on the main page under the System Advisory section. For ad-hoc service interruption, please contact the respective vehicle examination centre direct for assistant or information during office hours.