Online Application for Certificate of Vehicle Particulars

Q1. What can I do if the certificate is misprinted?

Before submitting an application, please ensure your printer functions. If the certificate is misprinted, you can enter the system again and reprint it within 3 days from the date of your application.

 

Q2. I have tried several times but still cannot get the certificate. What can I do?

Please confirm the vehicle registration mark, date and time you have entered are correct. If you are looking for certificate of a vehicle over 5 years ago, please submit your application to any one of Licensing Office of Transport Department.

 

Q3. How to access Online Application for a Certificate of Vehicle Particulars?

You may log on http://www.gov.hk and select Certificate of Vehicle Particulars

 

Q4. What are the benefits of using online application for a Certificate of Vehicle Particulars?

Online application for a Certificate of Vehicle Particulars is easy to use; it saves your time on queuing at the Licensing Office.

 

Q5. What are the system requirements of the computer used by Internet users of online application for a Certificate of Vehicle Particulars?

There is generally no system requirement. But if you have registered for Visa and MasterCard's security programs (i.e. Verified by Visa (VbV) and MasterCard SecureCode), you may need to enable your browser to accept cookies from your credit card issuer's website. You are advised to check with your credit card issuer if they have imposed any other specific system requirements.

 

Q6. Any time out limit for online application for a Certificate of Vehicle Particulars service?

Online application for a Certificate of Vehicle Particulars will automatically log out if you leave your computer idle for longer than 15 minutes.