There is no fixed waiting time for different types of driving tests. In general, the waiting time of a driving test depends on the demand for that type of test. You can obtain the latest information on the waiting time of different types of driving test by calling the Driving Test Appointment Office at 2771 7723 or via the following link: http://www.td.gov.hk/en/public_services/licences_and_permits/driving_test/index.html

Please refer to http://www.gov.hk/en/about/helpdesk/softwarerequirement/onlineservice.htm

The system will automatically log out if you leave your computer idle for longer than 25 minutes. The system will also log out automatically after 15 minutes if you complete reservation,.

You have to arrive at the assigned driving test centre 15 minutes before the test. You should bring along your identity document and valid driving licence (if applicable), printed appointment letter and other required documents as stated in the appointment letter.

You may call 1823 Call Centre whenever you have any enquiry.

You could request for change of appointment by submitting a written notice to the Driving Test Appointment Office at least SEVEN clear days prior to your test date (Note: For the purpose of satisfying the requirement of seven days of notice, the day of the scheduled test and that day on which the notice is deemed to be given are excluded. In other words, there should be seven days between the two dates. If the application is sent by post, the date of the postmark is taken as the day on which the notice is deemed to be received. If the application is sent by drop box, the date of dropping the application is taken as the day the application received. In addition, candidate should submit the signed written application for postponement together with the copy of identification document).

After you completed the payment, an appointment letter showing the details of your test will be displayed and you should print the appointment letter for confirmation.

You can apply for a repeater early test appointment if you meet the following criteria –

(a) Repeaters of Non-commercial Vehicle (Including Private Car, Light Goods Vehicle and Motor Cycle) Road Test

• Failed or partially passed in the last road test.

• Failed in the last road test for commercial vehicles; AND; AND

• Have not been convicted of any specified serious traffic offence in the 5 years immediately preceding the application.

If you have purchased a test form for the relevant driving test you would like to apply for, or you hold a full driving licence which has expired over 3 years, you are not allowed to apply for a repeater early test appointment.

If you are aged 70 or above, and you are a disabled candidate who have passed the driving ability assessment or hearing ability assessment and have obtained an approval letter, you are allowed to reserve a repeater early test appointment. However, you are required to bring along the required documents to our designated Licensing Offices in person or by agent within a specified period to complete the reservation for a Repeater Early Test Appointment.

Only candidates who failed or partially passed in the last road test are eligible for application for a repeater early test appointment. Candidates who have already purchased a test form, or holds a full driving licence which has expired over 3 years, are not allowed to apply for a repeater early test appointment.

If you consider you are eligible to apply for a repeater early test appointment, please contact the Driving Test Appointment Office (address: Transport Department, 2/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon) for enquiry. You may be required to provide relevant road test result record if necessary.

Balloting will be held on working days (i.e. Mondays to Fridays). The ballot will be rescheduled to the next working date if it is a public holiday.

You can only register once for the balloting for the failed test part of the vehicle class in respect of which you are eligible to apply for during the registered balloting period.

The validity of the registered ballot period is subject to the ballot type you have opted for during registration:

• Candidates who opt for single balloting will participate in only one balloting on the next working day after the registration date;

• Candidates who opt for continuous balloting will be included in the ballot pool for each balloting for two weeks counting from the next working day after the registration date.

If you are not successful in any balloting within the registered balloting period, you will receive a notification via the notification means you have selected (i.e. SMS or email). You may register again for the balloting the earliest on the ballot end date subject to your individual needs.

Vacant test slots in the period from the 7th to 30th working day counting from the next working day after the candidates have won the ballot will be available for their selection. The number of vacant test slots available mainly depends on the number of candidates applying for postponement or temporary cancellation of tests.

Transport Department will only charge $510 for the driving test form fee. No extra fees will be charged for registering for the balloting.

If you are eligible to apply for a repeater early test appointment, you can register for the balloting via the website of Online Booking for Driving Tests (www.gov.hk/drivingtest) (“the Online System") or the Repeater Early Test Appointment Booking Service Hotline (2866 8148) (“the Telephone Hotline”) from 11:00 a.m. to 11:59 p.m. on Mondays to Fridays. Registration service is not available on Saturdays, Sundays, and public holidays.

Upon successful registration, you will receive a ballot reference number and registration details on the day you registered for balloting via the notification means you selected (i.e. SMS or email). You may also enquire your registration record via the Online System or the Telephone Hotline (2866 8148).

You may enquire your ballot reference number and corresponding registration details via the Online System or the Telephone Hotline (2866 8148) after completing the personal authentication.

You may cancel your ballot registration via the Online System or the Telephone Hotline (2866 8148) between 9:00 a.m. and 11:59 p.m. daily. The cancellation is irrevocable under any circumstances. Subject to your individual needs, you may register for the balloting again on the next working day the earliest after the cancellation.

Ballot results will be announced on the Transport Department’s website at 9:00 am on the balloting day. Repeaters who have won a ballot will be notified via the notification means they have selected (SMS or email). You may also enquire your ballot result via the Online System or the Telephone Hotline (2866 8148).

If you have won the ballot, you will receive a ballot Personal Identification Number (PIN) via email or SMS. You have to login to the Online System or dialing the Telephone Hotline for selection of a test slot from 10:00 a.m. to 5:00 p.m. on the date you have won the ballot. The PIN is only valid before the end of test slot selection on the date of issue.

If you have won a ballot but failed to select a test slot during the specified period, you are deemed to have given up the reservation. If you have won a ballot on more than one occasion and has given up twice in a row on the selection of a test slot, you may be debarred from registering for balloting for any vehicle class in the following 30 calendar days.

Upon completion of reservation, a Reservation No. and your reservation details will be displayed. You can also save the information by downloading the ‘Acknowledgement on Repeater Early Test Appointment Reservation’.

Upon completion of reservation, a Reservation No. and your reservation details will be displayed. You can also save the information by downloading the ‘Acknowledgement on Repeater Early Test Appointment Reservation’.

Upon successful reservation of repeater early test appointment, you should login with a valid personal digital certificate / iAM Smart+ account to the Online System, or bring along in person or by authorised agent with (i) original or photocopy of your identity document, (ii) the duly completed driving test application form (TD82 for non-commercial vehicles / TD321 for commercial vehicles) with original signature and the documents required, including original or photocopy of present address proof (residential address or correspondence address) issued within the last 3 months (e.g. utility or telecommunication bills, correspondence from banks, insurance companies, government departments, local universities, local or international charitable organisations etc.), and (iii) duly completed “Part III: Authorisation” of the “Acknowledgement on Repeater Early Test Appointment Reservation” with original signature (only applicable for applications confirmed by agent. The acknowledgement can be obtained from the afore-mentioned website or by Fax via the Telephone Hotline) to pay and confirm your repeater early test appointment at the specified Licensing Office during office hours (9:00 a.m. – 5:00 p.m., Mondays to Fridays, except public holidays) within 2 working days the date of successful reservation.

If you are aged 70 or above, and you are a disabled candidate who have passed the driving ability assessment or hearing ability assessment and have obtained an approval letter, you are required to bring along the required documents to our designated Licensing Offices in person or by agent to make payment for the driving test form during office hours (Mondays to Fridays, 9:00 a.m. to 5:00 p.m., except public holiday), if you are successful in reserving a repeater early test slot.

If you fail to pay the test form fee and confirm your repeater early test appointment on or before the payment due date, your reservation will be cancelled and you will not be allowed to register for the balloting for any vehicle classes within the following 30 calendar days.

No, all reservations / appointments are not transferrable.

If you have won a ballot but have not settled the payment, you can cancel the reserved repeater early test appointment via the Online System or the Telephone Hotline with the Ballot PIN before 5:00 p.m. on the date you won the ballot. All cancelled repeater early test appointment reservations cannot be reinstated.

You can only cancel the reservation ONCE. If you cancel the reservation twice consecutively, you may not be allowed to register for balloting for any vehicle class in the following 30 calendar days.

Once the test form fee is paid and the repeater early test appointment is confirmed, the appointment cannot be changed unless for health reasons in which case only end-of-list appointment will be given, subject to the validity period of the test form.

You can enquire your repeater early test appointment(s) details (including cancelled reservation) via the Online System or the Telephone Hotline if the relevant test dates fall on or after the enquiry date. Upon successful retrieval of the record, you can download / print your Part III: Authorisation” of the “Acknowledgement on Repeater Early Test Appointment Reservation (if authorise an agent to pay and confirm reservation) and appointment letter (if the appointment was paid and confirmed online).